Chinchilla stress problem?

well i have a chinchilla 2 and she gets like that alot...dont listen 2 ur roommate...if you dont take the chinchilla out any more it will get use to being in its cage and un-use to having humans pet or even hold them!! You need to keep takeing him or her out of the cage...not to go places but put him or her in an enclosed room and just kind of let he or she walk around dont bother him or her let them get use to being outside out the cage...then when its use to the outside surroundings then let ONE person in the room dont bether them chinchilla to much but kind of make him or her get use to humans again....i think what happened was that it was scared of ppl...and when your roommate took it out of the cage again it got scared that it was going to happen again thats the same thing my chinchilla does after we had to put her in a lil box to take her to the Vet...then she did the same thing when we took her out!! just ease the chinchilla into human touch b4 letting many ppl around him or her =)